piano moving expectations

Are you wondering what to expect in a piano move?

Here’s an overview of how Piano Moves takes care of things, from start to finish.

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It starts with your initial call or enquiry with us, which is handled by our professional customer service team.

Fixed quote


We can provide  an instant, fixed price quote on most jobs. For more complex moves we might suggest a free site assessment first.


Booking in

We can usually book your move in with as little as two days notice. On moving day, we call you to confirm what time we will be there.

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Move out

Our team arrive and prepare your piano for transport. We then shift your piano out of position and into one of our famous Piano Moves trucks for safe and secure transport to its new location.

Move in

Move in

The next step is to install your piano into its new home with care and precision. This includes providing advice on the best place to position your piano – looking at flooring, heating and the structure of the room and, of course, how it will be played.



And, finally, we can organise tuning once your piano has ‘settled’ in its new home. We recommend tuning 48 hours after delivery.

Questions to ask

Before you make a booking to have your piano moved, ask these questions…

  • Are you a piano moving specialist?

  • Are your removalists fully trained in moving pianos?

  • Do you use specific equipment designed to move pianos?

  • Will I receive a fixed quote for the move?

  • What happens if you can’t move my piano?

  • Do you have piano-specific insurance coverage?

Our friendly team are here to answer any of your questions! Call us on 1300 553 592 or 9580 7788 if you have any concerns about the process of moving, what to expect in the move, how we keep your piano safe, piano positioning, care and more.